Our Approach


Your business is as unique as you are. Therefore, our focus, as you would expect, is on delivering individual solutions that you want, tailoring our services to your needs; maximizing profitability, reputation, customer service and growing the value of your business as you wish.

After initial discussions and the finalisation of the brief, we will analyse your business and provide a bespoke business review. We will create a strategic individual agreed plan with clear and transparent actions.

We aim to build a long-term partnership that will provide the best sustainable simple solutions for your business and address the challenges you are facing. Adopt a hands-on practical approach, move your business forward with a company that values you as a client.

We promote open and honest communication and nurture a relationship built on trust and respect.

  • Are you a business owner, operator, investor, public or private organisation wishing to maximise the potential of your business or operation?
  • Are you wishing to increase asset value and enhance your reputation and customer experience giving you that competitive edge?
  • Are you looking for a top to toe strategic review or require a specific area within your business to be evaluated?

Founded by Mark Platt an award-winning hospitality professional with over 25 years of devotion (dedication) to the sector, Paragon Hospitality Consultants have extensive experience within the UK and international hospitality arena encompassing new builds, rebranding, positioning or preparation for sale.

From large international branded household names to some of the worlds most prestigious hotels, Gleneagles Hotel, Hand Picked Hotels, Hilton International, Accor and Rosewood Hotels to name but a few.

Be it an international assignment, carrying out a feasibility study leading to the development and opening of a conference and events center and outside catering business in Russia to supporting an independent hotelier in North Yorkshire or opening a Delicatessens in Saudi Arabia, nothing is too big or small, Paragon Hospitality Consultants will be there to support, inspire and give clear direction with a bespoke hands-on approach.