Welcome to Paragon Hospitality Consultants (PHC). A bespoke hospitality consultancy with a wealth of experience both in the UK and internationally.

From operational support, interim staffing, business audits, marketing and sales or service reviews, Paragon Hospitality Consultants has 25 years of management expertise to quickly assess your needs and provide cost-effective solutions.

Whatever your requirements, PHC can provide hands-on support from CEO Mark Platt and his team of dedicated associates.

Paragon: a model or pattern of excellence


Operational Management & Support

Working alongside the current management team or operating as the interim management solution, on a tailor-made plan, we address depleting margins with a fresh, unbiased, hands-on approach to minimize the effects of the negative market forces.

Business Review

More often than not you will be working “in” your business and not “on” your business. The independent business review will identify what can be done to improve the overall performance and offer strategic advice and solutions.

Project Management
& Coordination

We can manage your project for you, be it on an ongoing improvement proposal/scheme born out of the Capex plan or a full refurbishment and rebranding. Let PHC assist and deliver your project on time and within the agreed budget.

Sales and

Whether its reviewing current marketing operations or creating a brand new sales and marketing strategy, PHC can make your property visible to the right people in the right places and turn interest into sales.

Interim and Relief Management

We provide Interim and Relief Management services of the highest quality and reliability. PHC specialises in providing management support for new owners or to undertake change management within an existing business.

Food and

PHC can provide assistance with reviewing your current F&B operations; everything from bar and kitchen operation reviews, menu planning and costings; to food safety and hygiene, financial planning and security.

Director (NED)

NED role is to supply a creative contribution to the board by providing independent oversight, a constructive challenge and strategic guidance. We offer specialist advice, which will add additional experience and strength to your management team.

Accommodation Services

PHC are highly experienced in developing, implementing and monitoring hotel accommodation service projects. We establish methods of work, develop room amenities and ensure training of the management and team.

Spa and
Leisure Club

Carrying out a conclusive review of all aspects of your business, from financial performance to customer service, we will prepare an action plan and subsequent monthly follow-up reviews.


Our focus is on delivering individual solutions tailored precisely to your business’ unique needs.

With the aim to maximize profitability, reputation, enhance customer service and the growing value of your business; we will provide a bespoke review and create a strategic plan with clear and transparent actions for your business.

We value open and honest communication to help nurture and build a partnership that will provide reliable and simple solutions for your business. With any challenges you may face, adopt a practical approach to move your business forward with a company that you can trust.

Paragon Hospitality Consultants is your number one choice

We offer a practical, hands-on consultancy service which is bespoke, comprehensive and offers solutions aligned to the short/long term goals of your business.

You will be building a partnership with a company that has a hands-on approach, will move your business forward and a company that values you as a client. We deliver solutions and results which are constantly evaluated with the aim of optimising the profitability of your business, asset and ROI.

The Team at Paragon Hospitality Consultants

Mark Platt, founder of Paragon Hospitality Consultants is an award-winning hospitality professional with over 25 years’ experience in the hospitality industry.

The team at Paragon Hospitality Consultants have extensive experience within the UK and international hospitality arena encompassing new builds, rebranding, positioning or preparation for sale.




If you’d like to discuss how Paragon Hospitality Consultants can deliver smart solutions to enhance the performance of your business, send us a message, we’d love to talk.